Numbers & Ratios
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I wish I had clients like this all the time. In the first 4 months of this year we will invoice one of our best clients R600K. We have given them a slight discount in previous years when they asked for a discount. Our fee with them is 17.5%.
My question is, should we be proactive and offer a discount before they ask us for one? Our hope is that this would strengthen our relationship further. We are currently working on two more high level positions for their company.
We are always hearing about tracking numbers from you. Can you give us average numbers for these big billers you talk about [daily marketing calls, recruiting calls, weekly send outs, weekly interviews, etc...]
I have a quick question.
I average about 115 calls a day and at least 4 hours on the phone. Our new manager has asked me to spend more time per call and less calls per day.
My question is, can I be a "top biller" and continue to make this many calls or should I slow things down and spend more time with each person.
I usually call, leave a voice mail if they're not there or if they are I find out in 30 seconds if they can do my job. I don't need to spend 5 minutes on the initial phone call, qualified or not. I either need their CV to move forward or I need their CV for potential opportunities... Either way, I usually end up with an average of 2 minutes on the phone.
Because I do my own research, I am 100% positive I'm calling the right companies, it's just a matter of finding the right person....What's your suggestion? Thanks for your help, Dem!
My billings are so inconsistent. One month I'll bill R300K, the next month zero, then R150K, then R35K (these are real numbers over the last few months). Is there anything I can do to make my billings more consistent?
I recently attended one of your seminars where you spoke about the importance of keeping numbers and ratios, and my question is this. To what degree do you think this business is predictable? I just find it takes so much time and effort to keep stats on a daily basis and I think I would be a lot more productive if I didn’t have to. Is it really that beneficial?
Are our Numbers and Ratios from one year ago enough to sustain us in the current economic climate? We really don’t know what we should be doing differently in this market and thought maybe you could give us some insight? How do we get through the bad times?
With average fees of R15 000.00 and 1 placement in 10 send outs, how many candidates would you want recruiters to headhunt every week to bill R1 000 000.00?
Basically my question is how many candidates would you want a recruiter to add to our database after qualifying them?
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